S p e c i a l o f f e r
HIPAA-compliant analytics
Get a free 6-month trial of Piwik PRO Analytics Suite covered by a BAA
Includes:
Integrated analytics, tag manager, and consent management platform.
A signed business associate agreement (BAA).
Compliance with HHS guidance on using online tracking technologies.
Up to 500,000 actions per month.
Easy-to-use reports and dashboards.
Secure integrations with Google Ads, Google Search Console, and many other tools.
Access to robust self-help materials and a community forum.
Start your free trial now – no need to talk to sales:
Read our privacy policy to learn how we protect your data.
How the offer works
Create a free Piwik PRO Core account
Complete the signup form and confirm your account via email. If you already have an active Core account, contact us.
Sign a BAA with us
Download, fill out, and return the countersigned BAA to us before you start tracking your data. We’ll provide you with the download link after you create an account.
Test Piwik PRO for six months
Implement the tracking code, set up reports and dashboards, integrate your favorite tools, and explore the functionalities of our platform.
Decide what to do next
After six months, upgrade to an Enterprise plan with HIPAA compliance, starting from $17.995/year, or close your account without any fees or charges.
See our platform in action by exploring the demo data you’ll find in your Core account.
What you get with Piwik PRO
Compliance made easier
Make managing ePHI hassle-free with our platform. Work with your analytics data without the effort of restricting data flow or masking user IDs.
Multiple product integrations
Integrate with your favorite tools, including Google’s Tag Manager, Ads, Search Console, data visualization platforms, BI tools, and other products in your data stack.
100% data control
Get complete control over patients’ information. Take advantage of advanced user-permission options to manage who on your team can access PHI.
Smooth onboarding
Make the switch seamless for your team with a platform built on familiar concepts. Have all relevant insights at your fingertips thanks to intuitive default reports, custom reports, and dashboards.
The full customer journey
Get the complete picture of your patients and visitors. Identify and fix bottlenecks in their journeys with detailed reports about SEO traffic, paid campaign performance, conversion funnels, user flows, and more.
Complete information security
Keep your data on secure Microsoft Azure servers. Analyze it within a platform that follows the ISO 27001 and SOC 2 standards and is regularly pen-tested by independent auditors.
FAQ
What if I already have an active Piwik PRO Core account and started tracking data before signing a BAA?
In this case, please contact us to receive a link to the BAA. By signing a BAA with us, you can collect more detailed data on your website visitors while still complying with HIPAA.
What if I exceed the limit of 500,000 actions per month?
If you get close to the action limit of the free plan during your trial, you’ll be presented with three options:
- Send fewer hits to your analytics (for example, unplug some domains or track fewer events).
- Buy more monthly actions for the rest of the trial period.
- Buy an enterprise plan.
When does my free trial start?
Your trial starts the moment you sign-up. Please make sure to send over a countersigned BAA before you start tracking so that the ePHI you collect is covered by it.
Can I use the BAA-covered free Core plan after the 6-month trial?
Due to the responsibilities and risks of processing PHI and ePHI, our free offer is limited to six months.
What kind of user support is included in the free Core plan?
As a Piwik PRO Core user, you can count on our robust help center library, community forum and free product certification programs developed by our partners.
How can I ensure that my data is processed in line with HIPAA?
Complying with HIPAA standards can be a complex topic, but signing a BAA with your web analytics vendor plays a vital role in this process. To learn more about best practices for handling patient data, read our blog and help center materials.
What will my business associate agreement with Piwik PRO look like?
Our standard BAA is available under this link.
Can I customize my BAA or change the details of the offer?
Customizing the BAA or the scope of the offer is only possible with the paid Piwik PRO Enterprise plan. To learn more about the higher plan, contact us.
Where can I find Piwik PRO Core Terms of Services?
The Terms of Services are available under this link.
What if I want to cancel during or after the 6-month trial?
You can cancel your account at any time. The data you gathered will be deleted in an automated process.